Custom Healthcare Software Development Company in Cleveland, Ohio
Arkenea delivers custom healthcare software solutions tailored to the unique needs of Cleveland’s diverse healthcare ecosystem. From world renowned institutions like Cleveland Clinic and University Hospitals to innovative startups and specialized practices across Cuyahoga County, we understand the local healthcare landscape and regulatory environment.
Twice-Awarded Best Healthcare Software Development Company
Clients We've Worked With
Exclusive Focus On Custom Healthcare Software Development
Our team that serves the Cleveland area combines deep healthcare domain expertise with cutting edge technology to deliver solutions that address the specific challenges faced by Northeast Ohio medical providers. Whether you’re in Downtown Cleveland, University Circle, or the surrounding metropolitan area, we provide
personalized service with local expertise.
- 4.9 Clutch review rating with a 5.0 average referral rating.
- We help you develop a fully interoperable healthcare software leveraging FHIR and HL7 that can be integrated into by third-party healthcare systems and applications.
- Our API integration team helps seamlessly integrate your healthcare software with healthcare systems, EHRs and other third-party APIs, whether EHRs such as Oracle Cerner, EPIC or Athena Health or API engines such as 1upHealth and Redox Engine.
- We consult clients and develop healthcare software compliant with HIPAA, HITRUST, HL7, IEC 62304, DICOM, ICD-10, PIPEDA, EPHI, PCI-DSS, IHE, LOINC, MDR, GMP and FDA 21 CFR Part 820 policies.
- We developed ORLink, a cloud-based, surgical workflow software (HIPAA compliant) that recently raised over $1 million in venture funding.
- We developed custom software solutions for Novo Nordisk, a Fortune 500. App development engagement for one country operation scaled to 4 country operations.
- NPHub, a nurse recruitment software we designed and developed from ground up, scaled to over $1.6M in revenues within first 18 months.
Healthcare Software Development Capabilities and Core Expertise
Operational Software Development
We develop custom operational softwares to replace off-the-shelf solutions for medical practices, hospitals and healthcare facilities. Custom operational softwares include (but not limited to) developing EHR software, dental practice management software, custom solution for home healthcare agencies, as some examples.
request a quoteCommercial Software Development
Many of our clients are healthcare entrepreneurs and medical practice owners that want to develop software they can commercialize by offering it to other businesses for a subscription fee. Our team is adapt at helping you develop your healthcare SaaS offering, experienced working with several HealthTech startups.
request a quoteSolving Interoperability Challenges
We help you solve core interoperability challenges in your medical practice or healthcare facility, creating central dashboards and software that integrates with your existing technology stack. We create automated workflows to reduce manual work and free up time for your clinical staff.
request a quoteIntegrations With EHRs
Our technical team has 13+ years of not only developing custom EHR software but experience in integrating with EHRs directly for HealthTech companies. We help your software or application integrate seamlessly with third-party EHRs such as EPIC, Athena, Oracle Health EHR, etc or with a larger set of EHRs via third-party APIs such as Redox Engine or 1up Health.
request a quotePowering Cleveland's Healthcare Innovation
Cleveland is internationally recognized as a healthcare innovation hub, home to world class medical institutions, research facilities, and a growing HealthTech startup ecosystem. At Arkenea, we're proud to contribute to this legacy of excellence by providing custom software solutions that help Cleveland healthcare organizations: Streamline operations for Cleveland's busy medical practices. Enhance patient care coordination across Northeast Ohio's healthcare network. Support innovative research initiatives at Cleveland's academic medical centers. Enable Telehealth services for improved access across the Greater Cleveland area. Ensure compliance with Ohio state regulations and national healthcare standards. Our deep understanding of Cleveland's healthcare landscape allows us to develop solutions that address local challenges while leveraging regional strengths.
Our Case Studies
01
Case Study
ORLink - Surgical Workflow Software
Digital Preference Cards Application
Arkenea partnered with ORLINK to design and develop a custom surgical workflow management platform, initially built as an intuitive iPad application tailored for use inside operating rooms. The solution was engineered with clinician-friendly UX, real-time data capture, and secure syncing capabilities, key features that contributed to ORLINK securing $1 million in venture capital funding up on launch.
Following its successful debut, the application was expanded to iPhone devices and enhanced with artificial intelligence algorithms to optimize surgical scheduling, streamline intraoperative communication, and reduce procedural delays. Its AI-driven features support real-time recommendations and predictive alerts to improve operating room efficiency and surgical team coordination.
The platform has since been piloted across multiple hospitals and surgical centers in the United States, demonstrating strong clinical adoption and scalability in real-world healthcare environments.
hamilton physical therapy
Custom EHR Software
Arkenea partnered with a physical therapy clinic to design and develop a custom EHR software tailored to the unique needs of patient care. The platform was built to streamline therapist workflows, reduce documentation time, and enhance patient engagement throughout the treatment cycle.
Key features included digital patient intake, therapy progress tracking, customizable SOAP notes, treatment plan templates, and seamless integration with billing systems for insurance claims and reimbursement. The EHR also supported ePrescriptions, appointment scheduling, and secure therapist-patient messaging, all within a HIPAA-compliant framework.
By focusing on usability and physical therapy-specific functionality, the custom EHR significantly improved operational efficiency, minimized administrative overhead, and empowered clinicians to spend more time delivering hands-on care.
02
Case Study
03
Case Study
MiPHR - Healthtech company
Health Management Application
Arkenea developed a user-centric mobile health app, MiPHR, designed to support diabetes risk reduction and holistic health management. The application empowers users to take control of their wellness through features like calorie and nutrition tracking, real-time integration with wearable devices, and comprehensive monitoring of key health parameters such as blood glucose, blood pressure, and activity levels.
An intuitive, interactive dashboard displays personalized health trends with detailed visualizations, helping users stay engaged and informed. The app also includes a secure communication channel for sharing progress and health data with care teams, enhancing care coordination and enabling timely interventions.
By combining smart health tracking with provider connectivity, this mHealth solution delivers a proactive, patient-driven approach to chronic disease prevention and ongoing health optimization.
homecareiq
Operations software for Home Care agencies
Arkenea developed a robust, web-based healthcare software, HomeCareIQ, leveraging the .NET technology stack, built to streamline operations and improve clinical efficiency. The solution features automated workflows, real-time access to patient health records, and secure, HIPAA-compliant data storage, ensuring seamless information flow across care teams.
Designed with a clean, scalable codebase, the platform enables rapid iteration, easy maintenance, and long-term flexibility for evolving healthcare needs. By automating routine administrative tasks and centralizing patient data, the system significantly increased staff productivity and reduced manual errors.
The end result is a high-performance clinical operations platform that enhances decision-making, supports coordinated care delivery, and elevates the overall quality of patient outcomes.
04
Case Study
05
Case Study
HomeHosp - Healthtech Company
Telehealth and EHR Software
Arkenea collaborated with a physician-founder to design and develop a custom telehealth platform, HomeHosp, that facilitates secure virtual consultations between patients and healthcare providers. Built with a focus on accessibility and compliance, the platform streamlines the entire care journey, from scheduling to payment, within a HIPAA-compliant environment.
Key features include real-time appointment availability, automated reminders, and a secure document-sharing module that allows patients to easily upload and share medical records, lab results, and prior treatment notes. This ensures providers have the necessary context for effective remote care delivery.
To support frictionless transactions, we integrated a user-friendly billing and payment system offering multiple payment options, including credit cards, and digital wallets. The platform also includes a responsive UI optimized for mobile and desktop, making it easy for patients of all demographics to access virtual care.
Custom Healthcare Software Development Services in Cleveland
Custom EHR and EMR Development
Arkenea specializes in developing fully customized EHR software tailored to the unique workflows of Cleveland healthcare providers. Our solutions integrate seamlessly with Northeast Ohio’s health information exchanges and major hospital systems, ensuring continuity of care across the Cleveland metropolitan area.
Our healthcare software development approach includes customizable dashboards for physicians, secure patient portals, e-prescription modules (eRx), clinical decision support systems (CDSS), and voice-enabled charting capabilities. Every system we build is HIPAA-compliant and designed for high performance and usability on both desktop and mobile devices.
Telehealth and Remote Patient Monitoring Solutions
Arkenea develops robust telehealth and RPM software solutions designed for Cleveland’s healthcare landscape, extending access to care across urban and suburban communities from Downtown to the East Side and West Side neighborhoods.
Our telehealth solutions include secure HD video consultations, asynchronous messaging, appointment scheduling, virtual waiting rooms, and automated patient intake workflows. On the RPM front, we build integrations with wearable medical devices, Bluetooth enabled health sensors, and IoT powered tools to track vital signs such as heart rate, blood pressure, glucose levels, and oxygen saturation.
AI and Machine Learning in Healthcare
Working with Cleveland’s innovative medical research community, we develop intelligent healthcare software solutions that process vast datasets to uncover patterns, automate workflows, and deliver actionable insights tailored to Northeast Ohio’s patient demographics and health challenges.
We develop custom AI models for applications such as predictive analytics, early disease detection, Clinical Decision Support Systems (CDSS), and NLP enabled medical transcription. Our solutions are capable of analyzing structured and unstructured data, including EHRs, clinical notes, imaging reports, and genomics to aid in diagnostics and treatment recommendations. We follow FDA guidelines for Software as a Medical Device when applicable
Cloud Based Healthcare Software
Our cloud solutions are built with the specific needs of Cleveland healthcare providers in mind, featuring high availability architecture that ensures uninterrupted service even during Lake Erie weather events and regional power fluctuations.
We build HIPAA-compliant solutions on cloud platforms like AWS, Microsoft Azure, and Google Cloud, incorporating robust security features such as encryption at rest and in transit, intrusion detection, and disaster recovery protocols. Whether it’s a patient portal, a clinical data repository, or a real time care coordination platform, our cloud first approach ensures secure and seamless access across devices and geographies.
Healthcare SaaS Software Development
Arkenea partners with HealthTech founders and healthcare organizations to build SaaS healthcare software that are scalable, secure, and go to market ready. Whether you’re launching a B2B medical platform or a patient facing digital health tool, we provide full lifecycle custom healthcare software development, from ideation and MVP to commercialization and scaling.
We specialize in multi tenant SaaS architectures that allow easy onboarding of new healthcare organizations, with individualized data silos and configurable workflows. Each solution is designed for high performance, intuitive user experience, and seamless integration with third party APIs, including EHRs, billing systems, and diagnostic tools.
mHealth App Development
Arkenea designs and develops high performance mobile health (mHealth) applications that engage patients, empower providers, and transform the way care is delivered. From wellness and fitness tracking to chronic disease management and remote consultations, our apps are engineered for usability, scalability and compliance.
We build native and cross-platform mobile applications for iOS and Android using modern tech stacks like React Native, and Swift, with a focus on fast load times, intuitive UX, and HIPAA-compliant data storage and transmission. Our mHealth solutions include features such as appointment scheduling, symptom checkers, medication reminders, wearable device integration, and telehealth capabilities.
HL7 and FHIR Integration Services
Arkenea delivers seamless integration solutions for healthcare systems using HL7, FHIR, and custom API protocols to enable secure and standardized exchange of health data. As healthcare organizations move toward interoperability and value-based care, the ability to connect disparate systems such as EHRs, labs, pharmacies, imaging centers, and billing systems is more critical than ever.
Our custom healthcare software integration services empower hospitals, medical practices, and HealthTech software to achieve bi-directional data flow, ensuring providers have access to complete, up to date patient information. We work with HL7 v2.x, v3, CDA, and FHIR (R4 and DSTU2), offering tailored solutions based on your legacy systems and interoperability goals.
Revenue Cycle Management
Our RCM platforms automate core functions such as eligibility verification, charge capture, claims generation, electronic claims submission (837/835), denial management, and payment posting. Our healthcare software developers integrate with major clearinghouses and payer systems, ensuring real time status updates and seamless communication between providers and payers.
Arkenea also develops intuitive patient billing portals that support self pay, payment plans, e-statements, and automated reminders. For providers, our custom healthcare software solutions offer role based dashboards with revenue insights, aging reports, and customizable KPIs to monitor financial performance.
End-to-End Software Development Services
Prototyping Software
We help you create low and high fidelity prototypes of your application idea to help you promote it within stakeholder groups for validation, fundraising or customer signups.
UI/UX and Frontend Design
Your prototypes are turned into highly intuitive user experience and design interfaces to help visualize your ideas. Our user experience team creates frontend designs for the web and mobile.
Software Development
Once the user experience and interface designs are confirmed, the core development begins in bi-weekly sprints to develop your operational or commercial healthcare software - whether web-based or mobile.
Custom Software Development for Providers and HealthTech in Cleveland
HealthTech Startups
Create web and mobile applications for consumers or businesses, developing healthcare solutions from the ground up or take up your existing project:
- AI-based projects
- SaaS applications
- Consumer applications
- Web development
- Mobile app development
- Team augmentation
- Wireframing and prototyping
Medical Practices and Payers
Automate routine tasks and optimize healthcare operations with custom healthcare software development with real-time data accessibility:
- EHR/EMR systems
- Medical Practice Management Software
- Hospital Information Systems (HIS)
- Computerized Physician Order Entry (CPOE)
- Medical Billing Software
- Revenue Cycle Management Software
Provider and Patient Solutions
Deliver personalized care and quality health services with our range of custom healthcare software:
- Patient Portals
- Telehealth Software
- Remote Patient Monitoring Software
- Healthcare CRM
- Appointment Scheduling Software
- ePrescription and Medication Adherence Software
- Digital Therapeutics
- Patient Engagement Apps
Pharmaceutical and Labs
Improve efficiency and ensure scalability with custom medical software development:
- E-Prescribing Systems
- Pharmacy Management Systems
- Medical Image Analysis Software
- Laboratory Information Management System (LIMS)
- PACS/DiCOM Software
- Drug discovery software
- Clinical trial software
Agile Process for Healthcare Software Development
At Arkenea, we follow a proven, structured approach to our healthcare software development services, ensuring our solutions are HIPAA-compliant, scalable, and tailored to meet the unique needs of healthcare providers, startups, and enterprises.
1. Discovery and Requirement Analysis
We work closely with clients to define key features and workflows tailored to their specific needs. This stage ensures that the software aligns with HIPAA, GDPR, HL7, and FHIR standards, ensuring compliance and security from the outset. We also identify the necessary integrations with EHRs, telehealth platforms, and medical devices, ensuring seamless functionality within the broader healthcare ecosystem.
2. UI/UX Design and Prototyping
Our designers craft intuitive and accessible interfaces that cater to both healthcare professionals and patients. We develop prototypes and wireframes, allowing stakeholders to provide early feedback before full scale development. The user experience is optimized across mobile, desktop, and wearable devices, ensuring accessibility and ease of use for all users.
3. Custom Healthcare Software Development
Our engineers build secure, scalable, and high performance healthcare applications. This includes AI driven automation for clinical workflows, custom EHR and practice management systems, and medical billing software, among others. Every solution is developed with performance and interoperability in mind, ensuring seamless integration into existing healthcare environments.
4. Compliance Implementation
We implement robust security measures at every stage of development. Our solutions adhere to HIPAA, FDA, and SOC 2 compliance requirements, incorporating data encryption, multi-factor authentication, and role-based access controls to safeguard sensitive patient information. We also integrate audit logging and real-time monitoring to proactively detect and prevent security breaches.
5. Integration with Healthcare Ecosystem
We enable HL7 and FHIR data exchange protocols, ensuring standardized connectivity between healthcare applications. Additionally, we integrate with wearable and IoT medical devices, allowing real time data collection for enhanced patient monitoring and diagnostics.
6. Quality Assurance
We conduct automated and manual testing to identify and fix potential issues, ensuring optimal performance. User acceptance testing (UAT) is carried out to ensure that the system meets their real world needs.
7. Deployment
We offer secure, scalable deployment options, whether on AWS, Azure, Google Cloud, or on premise servers. Our team ensures continuous monitoring and performance optimization, guaranteeing a seamless rollout with minimal downtime to prevent disruptions in critical healthcare operations.
8. Software Maintenance and Support
Healthcare technology evolves rapidly, and we provide complete technical support, regular updates to meet regulatory changes, and AI based analytics for performance optimization. This ongoing support ensures that our clients stay ahead of industry advancements while maintaining system efficiency.
Frequently Asked Questions (FAQs)
Do you have experience working with Cleveland's major healthcare systems?
Yes, our team has extensive experience developing custom software solutions that integrate with systems used by Cleveland’s major healthcare providers, including Epic, Cerner (now Oracle Health), and other platforms common in Northeast Ohio medical facilities.
How familiar are you with Cleveland's healthcare innovation ecosystem?
We’re actively engaged with Cleveland’s healthcare innovation community, participating in local HealthTech events and collaborating with organizations like BioEnterprise and the Global Center for Health Innovation.
How do you ensure HIPAA compliance?
We follow industry best practices to ensure HIPAA compliance, including implementing data encryption (in transit and at rest), access controls, audit logging, secure hosting environments, and regular vulnerability assessments. We also conduct thorough documentation and testing to ensure all Protected Health Information (PHI) is handled with maximum security.
What’s the typical timeline for building custom healthcare software?
The development timeline varies based on project complexity. A minimum viable product (MVP) can take 4–8 months, while more complex systems like custom EHRs, SaaS platforms, or integrated telehealth solutions may take 6–12 months or more. We work in agile sprints, allowing clients to see progress and prioritize features continuously.
Can your solutions integrate with existing EHR or practice management systems?
Yes, we specialize in system interoperability and offer HL7, FHIR, and custom API integrations to ensure seamless data exchange with existing EHRs, billing platforms, labs, pharmacies, and patient portals. Our goal is to eliminate data silos and ensure smooth workflow continuity.
Can you help our Cleveland medical practice with specific local requirements?
Absolutely. We understand the unique needs of Cleveland healthcare providers and have experience navigating local regulations, insurance requirements, and regional healthcare networks specific to Northeast Ohio.
What types of healthcare providers do you work with?
We work with a wide range of clients, including hospitals, specialty clinics, private practices, healthcare startups, and enterprise health systems. Whether you’re a solo physician or an established healthcare network, we develop software aligned with your size, specialty, and growth strategy. Read more about our custom healthcare software development solutions in Kansas City, Missouri.
Do you provide post launch support and maintenance?
Absolutely. We offer ongoing support, including performance monitoring, security updates, feature enhancements, and infrastructure scaling. Our long-term engagement model ensures that your healthcare software remains secure, compliant, and aligned with evolving user and regulatory needs.
Can you help bring a HealthTech SaaS software to market?
Yes, we specialize in healthcare SaaS software development for startups and growth stage companies. We help with everything from MVP design and cloud architecture to HIPAA compliance, multi tenant setup, and product scalability, ensuring you’re ready for user acquisition and investor traction.