Leading Telemedicine App Development Company
Arkenea has exclusively focused on healthcare software development for over 14 years, delivering cutting edge telemedicine applications that connect patients and providers seamlessly. As the Best Bespoke Healthcare Software Developer 2024-2025, we’ve helped healthcare organizations launch HIPAA-compliant telehealth platforms that improve patient outcomes and reduce operational costs by up to 40%.
Best Bespoke Healthcare Software Developer in 2024 and 2025
Telemedicine App Development Company - Trusted Since 2011
Arkenea has been exclusively focused on Healthcare Software Development for over 14 years and in that period, have designed and developed several telemedicine software projects for various clients.
We’ve developed both – synchronous and asynchronous telemedicine applications for our clients, whether as an independent telemedicine application or part of a larger custom software project.
Healthcare Startups
Practitioners and Hospitals
Specialty Practices
Being at the helm of technological innovation, we help HealthTech entrepreneurs transform their vision into reality with our custom telemedicine application development services.
Whether you are a practice owner or a healthcare organization, we offer intuitive telemedicine application development tailored to meet your requirements, or integrate into your existing EHR.
Depending on your area of specialization, we design and develop feature rich telemedicine applications with custom workflows specific to your specialty to enable you to offer virtual care to your patients.
Helping You Develop Feature-Rich Telemedicine Applications
Provider Telemedicine App Features
- Virtual Consultations: Seamlessly conduct video consultations with patients, enabling diagnosis, treatment, and follow-up care from anywhere.
- Appointment Scheduling: Providers can manage their schedules and allow patients to book appointments online, reducing administrative overhead.
- EHR Integration: Integrate patient records securely for a holistic view of medical history, facilitating informed decision-making.
- Prescription Management and ePrescriptions: Providers can electronically prescribe medications to pharmacies, enhancing convenience and accuracy.
- Patient Dashboard: Access real-time patient data, treatment history, lab results, and treatment plans in one centralized dashboard.
- Secure Messaging: Communicate with patients through a secure messaging system, ensuring privacy while addressing queries.
- Telemonitoring: Monitor patients remotely by collecting and analyzing data from wearable devices, enabling proactive care.
- Billing and Payment: Streamline billing and payment processes, making it hassle-free for both providers and patients.
Patient Telemedicine App Features
- User-Friendly Interface: Intuitive navigation and a user-centric design for ease of patients.
- Appointment Scheduling and Reminders: Patients can book their preferred slot and receive automated appointment reminders and notifications, reducing no-show rates.
- Virtual Waiting Room: Join virtual waiting rooms before appointments, ensuring a smooth connection with healthcare providers.
- Access to Medical Records: Patients can view their medical history, prescriptions, and lab results, empowering them to actively participate in their care.
- Secure Communication: Communicate with healthcare providers securely through the app, discussing concerns and receiving guidance.
- Medication Reminders: Set medication reminders to ensure timely doses, enhancing treatment adherence.
- Feedback and Ratings: Allow patients to provide feedback and rate their telemedicine experience, helping providers improve their services.
Cross-Platform Telemedicine Application Development
01.
Cloud-Based Telemedicine App Development
Our cloud based telemedicine app development services provides for a fully responsive, web interface for patients and physicians to connect in real time via live video and text consultation. We develop telemedicine websites across a range of technology stacks such as MEAN, LAMP, Python/Django, among others, based on your preference.
02.
Telemedicine Mobile Application Development
Arkenea has a team of telemedicine mobile app developers that develop completely native iOS and Android applications and cross-platform mobile application using technologies such as React Native and Flutter. These applications are feature-packed, with EHR integration, ePrescriptions, mobile payments integration and medical device integrations.
03.
AI-Powered Telemedicine App Development
Whether you are looking to integrate a chatbot in your telemedicine app or are looking to make the most of generative AI, big data and predictive analytics using machine learning algorithms, we got you covered. Our developers can help you apply AI algorithms and leverage neural networks to develop smart app functionalities such as symptom tracking.
Telemedicine App Development Process That Delivers
1. Requirement Gathering & Analysis
Our healthcare business analysts conduct comprehensive stakeholder interviews to understand your specific clinical workflows, patient demographics, and regulatory requirements. We perform detailed HIPAA compliance assessments, identify integration touchpoints with existing systems, and establish security frameworks that exceed industry standards.
Deliverables:
- Detailed requirements specification document
- HIPAA compliance roadmap
- Technical architecture blueprint
- Risk assessment and mitigation plan
- Project timeline and resource allocation
2. User Experience Design
Our UX designers, working closely with healthcare professionals, create intuitive interfaces that reduce cognitive load for both patients and providers. We design clinical workflows that mirror existing practices while leveraging digital efficiencies to improve care delivery speed and accuracy.
Deliverables:
- User persona development and journey mapping
- Wireframes and interactive prototypes
- Clinical workflow optimization plans
- Accessibility compliance documentation (WCAG 2.1 AA)
- Mobile-first responsive design specifications
3. Technical Architecture and Integration Planning
Our solution architects design scalable, cloud-native architectures that support high-availability requirements and seamless integration with Electronic Health Records (EHR), Practice Management Systems, and third-party healthcare APIs. We establish data flow diagrams and security protocols that ensure HIPAA compliance throughout the system.
Deliverables:
- System architecture documentation
- Database design and data modeling
- API specification and integration plans
- Security architecture and encryption protocols
- Scalability and performance optimization plans
4. Core Platform Development and Backend Implementation
Our development team builds the core telemedicine application using modern, healthcare-specific technology stacks. We implement robust backend systems that handle video conferencing, secure messaging, appointment scheduling, and patient data management with enterprise-grade security and performance.
Key Development Focus Areas:
- Real-time video and audio communication systems
- Secure patient data storage and retrieval
- Appointment scheduling and calendar integration
- Electronic prescribing (eRx) capabilities
- Billing and insurance processing integration
5. Frontend Development and Mobile Applications
We develop responsive web applications and native mobile apps for iOS and Android platforms, ensuring consistent user experiences across all devices. Our frontend development prioritizes accessibility, performance, and intuitive navigation for users of all technical skill levels.
Platform Coverage:
- Progressive Web Application (PWA)
- Native iOS application
- Native Android application
- Desktop web application
- Tablet-optimized interfaces
6. Integration and Third-Party Connectivity
Our integration specialists connect your telemedicine application with existing healthcare systems, including EHR/EMR systems, laboratory information systems, pharmacy networks, and insurance verification services. We ensure seamless data flow while maintaining strict security and compliance standards.
Common Integrations:
- Epic, Cerner, Allscripts EHR systems
- Laboratory information systems (LIS)
- Pharmacy benefit management (PBM) networks
- Insurance eligibility verification services
- Medical device and IoT connectivity
7. Quality Assurance and Compliance Testing
Our QA team conducts comprehensive testing including functional testing, security penetration testing, HIPAA compliance auditing, and performance testing under various load conditions. We simulate real-world usage scenarios to ensure reliability and optimal performance.
Testing Protocols:
- Automated and manual functional testing
- Security vulnerability assessments
- HIPAA compliance auditing
- Performance and load testing
- Cross-platform compatibility testing
- Accessibility compliance verification
8. Deployment, Training, and Ongoing Support
We manage the complete deployment process, including cloud infrastructure setup, security configuration, and staff training programs. Our support team provides 24/7 monitoring and maintenance to ensure optimal performance and rapid issue resolution.
Support Services:
- Cloud infrastructure management
- 24/7 system monitoring and support
- Regular security updates and patches
- Staff training and onboarding programs
- Performance optimization and scaling
Our Telemedicine Portfolio
Feelya Telemedicine App
Arkenea helped increase sales revenue by rearchitecting the Feelya telemedicine application.We helped revise the user experience of the mental health telemedicine application to increase user engagement. We redesigned and built a new client and therapist journey that would be more attractive and easy to use. We also revamped the patient-physician booking process to make it more efficient. The end result was increased client and therapist registrations, driving their revenues north.Patients can create a profile, search for physicians/therapists in a specific location, choose their preferred therapist, schedule a consultation, conduct the entire consultation via messaging or video and also seamlessly pay for the entire therapy session on the telemedicine app that Arkenea developed.
United Medical Group Telemedicine Application
We helped UMG scale their multi-practice setup by leveraging telemedicine to include physician contractors.Arkenea helped UMG build a web-based telemedicine application for patients to consult with physicians and specialists on-demand, with transparent and straightforward unified pricing where the patient pays in cash and not with insurance. This telehealth software has full specialty support by UMG physicians from Internal Medicine, Infectious Disease, Pulmonology, Cardiology, Wound Care, Nephrology, Gastroenterology, Pediatrics, Behavioral Health and more.Some of the unique features of UMG’s telemedicine application include on-demand and scheduled visits, one time visit link that will expire after the visit and referral for affiliated physicians clinics for in person evaluation or testing, among others.
TeleMedHome Mobile Application
Arkenea helped bring TeleMedHome’s telehealth software MVP to market quickly for faster iterations.We helped create a detailed blueprint and architecture of the telemedicine application for the physician-entrepreneur team of TeleMedHome. With the initial prototype development, we were able to design and develop the first version (MVP).This telemedicine mobile application connects patients with their caregivers, medical providers, health coaches and care managers. It fosters an easy 2-way communication between the patient and the physician, promotes provider to provider communication and secure HIPAA-compliant text/image/video exchange. This telemedicine mobile application promotes care plan compliance and medication adherence.
HomeHosp Telemedicine Mobile and Web Application
Arkenea designed and developed the HomeHosp cloud-based telemedicine application from the ground up.Starting with the telemedicine website, HomeHosp will soon also be launching their telemedicine mobile application which is currently under development with Arkenea. This entire telemedicine software is simple and user friendly, private and secure and allows for tracking of doctors and vendors within your location.With HIPAA compliant Private Video conferencing, doctors can fill gaps of time between patients awaiting their arrival or preparation for an examination. HomeHosp also helps doctors reduce their no-show rate.
FAQs About Telemedicine App Development
How long does it take to develop a custom telemedicine application?
The development timeline for a custom telemedicine application typically ranges from 6-12 months, depending on complexity and feature requirements. Our standard development process includes:
- Basic telemedicine platform (video consultations, scheduling): 6-8 months
- Advanced platform (EHR integration, mobile apps, AI features): 8-10 months
- Enterprise solution (multi-location, complex integrations): 10-12 months
Factors affecting timeline include integration complexity, regulatory requirements, custom feature development, and testing scope. We provide detailed project timelines during our initial consultation phase.
What is the typical cost range for telemedicine app development?
Telemedicine app development costs vary significantly based on features, platforms, and complexity:
- Basic telemedicine platform: $150,000 - $300,000
- Advanced platform with integrations: $300,000 - $600,000
- Enterprise-grade solution: $600,000 - $1,200,000+
Cost factors include platform coverage (web, iOS, Android), EHR integrations, compliance requirements, custom features, and ongoing maintenance. We offer detailed cost estimates through our interactive calculator and consultation process.
Do you provide ongoing support and maintenance after launch?
Yes, we provide comprehensive post-launch support including 24/7 monitoring, regular updates, security patches, and feature enhancements. Our support packages include:
- Basic support: Business hours coverage, monthly updates
- Premium support: 24/7 monitoring, weekly updates, priority response
- Enterprise support: Dedicated support team, real-time monitoring, custom SLAs
Which EHR systems can you integrate with?
We have extensive experience integrating with major EHR systems including:
- Epic (MyChart integration, FHIR APIs)
- Cerner (PowerChart integration, HealtheLife APIs)
- Allscripts (Professional EHR, Practice Management)
- athenahealth (athenaCollector, athenaClinicals)
- NextGen (NextGen Office, NextGen Mobile)
We also support HL7 FHIR standards for integration with any FHIR-compliant system and can develop custom integration solutions for proprietary systems.
How do you ensure HIPAA compliance in telemedicine applications?
HIPAA compliance is built into every aspect of our development process:
- End-to-end encryption for all data transmission and storage
- Role-based access controls with multi-factor authentication
- Comprehensive audit logging and monitoring
- Business Associate Agreements (BAAs) with all vendors
- Regular security assessments and penetration testing
- Staff training on HIPAA requirements and best practices
We maintain HIPAA compliance certifications and conduct annual compliance audits to ensure ongoing adherence to regulations.
What ROI can we expect from a telemedicine platform investment?
Healthcare organizations typically see significant ROI from telemedicine investments:
- 40-60% reduction in operational costs within 18 months
- 25-35% increase in patient satisfaction and retention
- 50-70% improvement in appointment scheduling efficiency
- 30-45% reduction in no-show rates
- Average ROI of 300-400% within 24 months
ROI varies based on organization size, patient volume, and implementation scope. We provide detailed ROI projections during our consultation process.
Can you help with regulatory approvals and certifications?
Yes, we assist with various regulatory requirements from the technical standpoint:
- FDA approval for digital therapeutics and medical devices
- HIPAA compliance certification and auditing
- State licensing and interstate practice requirements
- International compliance (GDPR, PIPEDA, etc.)
- Medical device integration certifications
What technology stack do you use for telemedicine development?
We use modern, healthcare-specific technology stacks including:
- Frontend: React.js, React Native, Progressive Web Apps (PWA)
- Backend: Node.js, Python/Django, microservices architecture
- Database: PostgreSQL, MongoDB, Redis for caching
- Cloud: AWS HIPAA-compliant infrastructure, Docker, Kubernetes
- Communication: WebRTC for video/audio, secure messaging protocols
- Security: AES-256 encryption, OAuth 2.0, comprehensive audit logging
Do you develop both web and mobile applications?
Yes, we develop comprehensive cross-platform solutions including:
- Responsive web applications accessible on all browsers
- Native iOS applications for iPhone and iPad
- Native Android applications for phones and tablets
- Progressive Web Apps (PWA) for app-like web experiences
- Desktop applications when required
All platforms maintain consistent user experiences and seamless data synchronization.
How do you handle video quality and connectivity issues?
We implement advanced video optimization technologies:
- Adaptive bitrate streaming that adjusts to network conditions
- Multiple video quality options (HD, 4K when bandwidth allows)
- Automatic fallback to audio-only during poor connectivity
- Network diagnostics and connection quality indicators
- Optimized codecs for healthcare-specific requirements
- Redundant server infrastructure for maximum uptime
Can you integrate with medical devices and IoT sensors?
Yes, we have extensive experience integrating various medical devices:
- Wearable devices (smartwatches, fitness trackers, medical wearables)
- Remote monitoring devices (blood pressure monitors, glucose meters)
- Diagnostic equipment (digital stethoscopes, otoscopes, dermatoscopes)
- Laboratory equipment and analyzers
- Hospital-grade monitoring systems
- Custom IoT sensors for specific healthcare applications
What security measures do you implement beyond HIPAA compliance?
Our security framework exceeds HIPAA requirements:
- Zero-trust security architecture
- Advanced threat detection and prevention
- Regular penetration testing and vulnerability assessments
- SOC 2 Type II compliance
- ISO 27001 security management standards
- Blockchain technology for immutable audit trails
- AI-powered anomaly detection for suspicious activities
Do you provide training for healthcare staff?
Yes, we offer comprehensive training programs:
- Administrator training for system management and configuration
- Clinical staff training for patient care workflows
- Technical support training for IT teams
- Patient onboarding and support training
- Custom training materials and documentation
- Ongoing training for new features and updates
How do you ensure data backup and disaster recovery?
We implement robust backup and recovery systems:
- Automated daily backups with multiple retention periods
- Geographically distributed backup storage
- Real-time data replication across multiple data centers
- Comprehensive disaster recovery plans with defined RTOs and RPOs
- Regular backup testing and recovery drills
- 99.99% uptime guarantee with redundant infrastructure
Can you customize the platform for specialty practices?
Absolutely, we specialize in creating tailored solutions for various medical specialties:
- Cardiology: ECG integration, cardiac monitoring, specialized workflows
- Mental Health: Therapy-specific features, mood tracking, crisis protocols
- Dermatology: High-resolution imaging, AI-assisted diagnosis tools
- Pediatrics: Child-friendly interfaces, parent/guardian access controls
- Oncology: Treatment tracking, lab result integration, care coordination
- Chronic Care: Long-term monitoring, medication management, care plans