Custom Healthcare Software Development Company In New York
Arkenea is a trusted custom healthcare software development
company serving New York since 2011, delivering exclusively healthcare software services for NYC healthcare organizations. Whether you’re a medical practice in Manhattan, a healthcare facility in Brooklyn, or a HealthTech startup in Queens, we partner with you from whiteboard discussions to software launch and maintenance across the entire New York metropolitan area.
Twice-Awarded Best Healthcare Software Development Company
Clients We've Worked With
Comprehensive Healthcare Software Development Services Across New York
Our custom healthcare software development company supports New York healthcare organizations in implementing artificial intelligence solutions, advanced analytics platforms, and innovative patient engagement technologies that position them at the forefront of healthcare innovation.
We work with New York HealthTech startups developing breakthrough technologies, established healthcare organizations implementing digital transformation initiatives, and research institutions advancing the science of healthcare delivery.
- 4.9 Clutch review rating with a 5.0 average referral rating.
- We help you develop a fully interoperable healthcare software leveraging FHIR and HL7 that can be integrated into by third-party healthcare systems and applications.
- Our API integration team helps seamlessly integrate your healthcare software with healthcare systems, EHRs and other third-party APIs, whether EHRs such as Oracle Cerner, EPIC or Athena Health or API engines such as 1upHealth and Redox Engine.
- We develop healthcare software for New York companies, compliant with HIPAA, HITRUST, HL7, IEC 62304, DICOM, ICD-10, PIPEDA, EPHI, PCI-DSS, IHE, LOINC, MDR, GMP and FDA 21 CFR Part 820 policies, where applicable.
- We developed ORLink, a cloud-based, surgical workflow software (HIPAA compliant) that recently raised over $1 million in venture funding.
- We developed custom software solutions for Novo Nordisk, a Fortune 500. App development engagement for one country operation scaled to 4 country operations.
- NPHub, a nurse recruitment software we designed and developed from ground up, scaled to over $1.6M in revenues within first 18 months.
Healthcare Software Development Capabilities and Core Expertise
Operational Software Development
We develop custom operational softwares to replace off-the-shelf solutions for medical practices, hospitals and healthcare facilities in New York. Custom operational softwares include (but not limited to) developing EHR software, dental practice management software, custom solution for home healthcare agencies, as some examples.
request a quoteCommercial Software Development
Many of our NYC clients are healthcare entrepreneurs and medical practice owners that want to develop software they can commercialize by offering it to other businesses for a subscription fee. Our team is adapt at helping you develop your healthcare SaaS offering, experienced working with several HealthTech startups.
request a quoteSolving Interoperability Challenges
We help you solve core interoperability challenges in New York based medical practice or healthcare facilities, creating central dashboards and software that integrates with your existing technology stack. We create automated workflows to reduce manual work and free up time for your clinical staff.
request a quoteIntegrations With EHRs
Our technical team has 14+ years of not only developing custom EHR software but experience in integrating with EHRs directly for HealthTech companies in New York. We help your software or application integrate seamlessly with third-party EHRs such as EPIC, Athena, Oracle Health EHR, etc or with a larger set of EHRs via third-party APIs such as Redox Engine or 1up Health.
request a quoteDeep Expertise in New York Healthcare Software Development
Our team understands the complexities of serving high volume urban patient populations, navigating the regulatory requirements specific to New York State healthcare providers, and integrating with the sophisticated healthcare infrastructure that defines the NYC medical landscape. We have extensive experience working with New York's major healthcare networks and understand the technical requirements for seamless integration with established systems. Our healthcare software solutions are designed to meet the demanding performance standards required by New York healthcare organizations while maintaining the flexibility to adapt to the rapidly evolving healthcare technology environment.
Our Case Studies
01
Case Study
ORLink - Surgical Workflow Software
Digital Preference Cards Application
Arkenea partnered with ORLINK to design and develop a custom surgical workflow management platform, initially built as an intuitive iPad application tailored for use inside operating rooms. The solution was engineered with clinician-friendly UX, real-time data capture, and secure syncing capabilities, key features that contributed to ORLINK securing $1 million in venture capital funding up on launch.
Following its successful debut, the application was expanded to iPhone devices and enhanced with artificial intelligence algorithms to optimize surgical scheduling, streamline intraoperative communication, and reduce procedural delays. Its AI-driven features support real-time recommendations and predictive alerts to improve operating room efficiency and surgical team coordination.
The platform has since been piloted across multiple hospitals and surgical centers in the United States, demonstrating strong clinical adoption and scalability in real-world healthcare environments.
hamilton physical therapy
Custom EHR Software
Arkenea partnered with a physical therapy clinic to design and develop a custom EHR software tailored to the unique needs of patient care. The platform was built to streamline therapist workflows, reduce documentation time, and enhance patient engagement throughout the treatment cycle.
Key features included digital patient intake, therapy progress tracking, customizable SOAP notes, treatment plan templates, and seamless integration with billing systems for insurance claims and reimbursement. The EHR also supported ePrescriptions, appointment scheduling, and secure therapist-patient messaging, all within a HIPAA-compliant framework.
By focusing on usability and physical therapy-specific functionality, the custom EHR significantly improved operational efficiency, minimized administrative overhead, and empowered clinicians to spend more time delivering hands-on care.
02
Case Study
03
Case Study
MiPHR - Healthtech company
Health Management Application
Arkenea developed a user-centric mobile health app, MiPHR, designed to support diabetes risk reduction and holistic health management. The application empowers users to take control of their wellness through features like calorie and nutrition tracking, real-time integration with wearable devices, and comprehensive monitoring of key health parameters such as blood glucose, blood pressure, and activity levels.
An intuitive, interactive dashboard displays personalized health trends with detailed visualizations, helping users stay engaged and informed. The app also includes a secure communication channel for sharing progress and health data with care teams, enhancing care coordination and enabling timely interventions.
By combining smart health tracking with provider connectivity, this mHealth solution delivers a proactive, patient-driven approach to chronic disease prevention and ongoing health optimization.
homecareiq
Operations software for Home Care agencies
Arkenea developed a robust, web-based healthcare software, HomeCareIQ, leveraging the .NET technology stack, built to streamline operations and improve clinical efficiency. The solution features automated workflows, real-time access to patient health records, and secure, HIPAA-compliant data storage, ensuring seamless information flow across care teams.
Designed with a clean, scalable codebase, the platform enables rapid iteration, easy maintenance, and long-term flexibility for evolving healthcare needs. By automating routine administrative tasks and centralizing patient data, the system significantly increased staff productivity and reduced manual errors.
The end result is a high-performance clinical operations platform that enhances decision-making, supports coordinated care delivery, and elevates the overall quality of patient outcomes.
04
Case Study
05
Case Study
HomeHosp - Healthtech Company
Telehealth and EHR Software
Arkenea collaborated with a physician-founder to design and develop a custom telehealth platform, HomeHosp, that facilitates secure virtual consultations between patients and healthcare providers. Built with a focus on accessibility and compliance, the platform streamlines the entire care journey, from scheduling to payment, within a HIPAA-compliant environment.
Key features include real-time appointment availability, automated reminders, and a secure document-sharing module that allows patients to easily upload and share medical records, lab results, and prior treatment notes. This ensures providers have the necessary context for effective remote care delivery.
To support frictionless transactions, we integrated a user-friendly billing and payment system offering multiple payment options, including credit cards, and digital wallets. The platform also includes a responsive UI optimized for mobile and desktop, making it easy for patients of all demographics to access virtual care.
Custom Healthcare Software Development Services
Custom EHR Development
Arkenea specializes in developing fully customized Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems tailored to the unique workflows of healthcare providers. Our solutions are built to streamline clinical documentation, reduce administrative burden, and enhance the accuracy and accessibility of patient health data.
Our healthcare software development approach includes customizable dashboards for physicians, secure patient portals, e-prescription modules (eRx), clinical decision support systems (CDSS), and voice-enabled charting capabilities. Every system we build is HIPAA-compliant and designed for high performance and usability on both desktop and mobile devices.
Telehealth and Remote Patient Monitoring Solutions
The demand for telemedicine solutions has accelerated dramatically across New York’s healthcare landscape. Our custom telemedicine platform development services enable NYC healthcare providers to deliver virtual care with the same quality and personal touch as in office visits.
We develop HIPAA compliant video consultation systems, remote patient monitoring platforms, and virtual care coordination tools tailored to the specific needs of New York’s diverse patient populations. Our solutions address multilingual requirements, urban connectivity challenges, and integration with existing New York healthcare infrastructure.
AI and Machine Learning in Healthcare
Arkenea empowers healthcare organizations to leverage AI and ML to drive better diagnostics, personalized treatment, and operational efficiency. Our team builds intelligent and next generation custom healthcare software solutions that process vast datasets to uncover patterns, automate workflows, and deliver actionable insights in real time.
We develop custom AI models for applications such as predictive analytics, early disease detection, Clinical Decision Support Systems (CDSS), and NLP enabled medical transcription. Our solutions are capable of analyzing structured and unstructured data, including EHRs, clinical notes, imaging reports, and genomics to aid in diagnostics and treatment recommendations. We follow FDA guidelines for Software as a Medical Device when applicable
Patient Engagement and Portal Development
Engaging New York’s diverse patient populations requires sophisticated, user friendly digital tools. Our custom patient portal development services create seamless digital experiences that enhance communication, improve adherence, and strengthen patient-provider relationships.
We develop multilingual interfaces, mobile optimized designs, and intuitive navigation systems that serve the needs of NYC’s multicultural communities. Our patient engagement platforms integrate with existing healthcare systems while providing the personalized experience that New York patients expect from their healthcare providers.
Healthcare SaaS Software Development
Arkenea partners with HealthTech founders and healthcare organizations to build SaaS healthcare software that are scalable, secure, and go to market ready. Whether you’re launching a B2B medical platform or a patient facing digital health tool, we provide full lifecycle custom healthcare software development, from ideation and MVP to commercialization and scaling.
We specialize in multi tenant SaaS architectures that allow easy onboarding of new healthcare organizations, with individualized data silos and configurable workflows. Each solution is designed for high performance, intuitive user experience, and seamless integration with third party APIs, including EHRs, billing systems, and diagnostic tools.
mHealth App Development
Arkenea designs and develops high performance mobile health (mHealth) applications that engage patients, empower providers, and transform the way care is delivered. From wellness and fitness tracking to chronic disease management and remote consultations, our apps are engineered for usability, scalability and compliance.
We build native and cross-platform mobile applications for iOS and Android using modern tech stacks like React Native, and Swift, with a focus on fast load times, intuitive UX, and HIPAA-compliant data storage and transmission. Our mHealth solutions include features such as appointment scheduling, symptom checkers, medication reminders, wearable device integration, and telehealth capabilities.
HL7 and FHIR Integration Services
Arkenea delivers seamless integration solutions for healthcare systems using HL7, FHIR, and custom API protocols to enable secure and standardized exchange of health data. As healthcare organizations move toward interoperability and value-based care, the ability to connect disparate systems such as EHRs, labs, pharmacies, imaging centers, and billing systems is more critical than ever.
Our EHR integration services help Manhattan medical practices, Brooklyn healthcare facilities, and Queens hospitals optimize clinical workflows while improving data accessibility across care settings. We work with HL7 v2.x, v3, CDA, and FHIR (R4 and DSTU2), offering tailored solutions based on your legacy systems and interoperability goals.
Medical Practice Management Solutions
Our custom medical practice management solutions address the specific operational challenges facing New York healthcare providers. From Manhattan specialty practices to multi-location physician groups in Queens and Brooklyn, we develop tailored systems that streamline scheduling, billing, insurance verification, and patient communication.
Our New York healthcare software development team understands the complexities of local insurance markets, regulatory requirements, and patient expectations, creating solutions that enhance practice efficiency while improving the patient experience throughout the New York metropolitan area.
End-to-End Software Development Services
Prototyping Software
We help you create low and high fidelity prototypes of your application idea to help you promote it within stakeholder groups for validation, fundraising or customer signups.
UI/UX and Frontend Design
Your prototypes are turned into highly intuitive user experience and design interfaces to help visualize your ideas. Our user experience team creates frontend designs for the web and mobile.
Software Development
Once the user experience and interface designs are confirmed, the core development begins in bi-weekly sprints to develop your operational or commercial healthcare software - whether web-based or mobile.
Custom Software Development for New York Healthcare Companies
HealthTech Startups
Create web and mobile applications for consumers or businesses, developing healthcare solutions from the ground up or take up your existing project:
- AI-based projects
- SaaS applications
- Consumer applications
- Web development
- Mobile app development
- Team augmentation
- Wireframing and prototyping
Medical Practices and Payers
Automate routine tasks and optimize healthcare operations with custom healthcare software development with real-time data accessibility:
- EHR/EMR systems
- Medical Practice Management Software
- Hospital Information Systems (HIS)
- Computerized Physician Order Entry (CPOE)
- Medical Billing Software
- Revenue Cycle Management Software
Provider and Patient Solutions
Deliver personalized care and quality health services with our range of custom healthcare software:
- Patient Portals
- Telehealth Software
- Remote Patient Monitoring Software
- Healthcare CRM
- Appointment Scheduling Software
- ePrescription and Medication Adherence Software
- Digital Therapeutics
- Patient Engagement Apps
Pharmaceutical and Labs
Improve efficiency and ensure scalability with custom medical software development:
- E-Prescribing Systems
- Pharmacy Management Systems
- Medical Image Analysis Software
- Laboratory Information Management System (LIMS)
- PACS/DiCOM Software
- Drug discovery software
- Clinical trial software
Agile Process for Healthcare Software Development
At Arkenea, we follow a proven, structured approach to our healthcare software development services, ensuring our solutions are HIPAA-compliant, scalable, and tailored to meet the unique needs of healthcare providers, startups, and enterprises.
1. Discovery and Requirement Analysis
We work closely with clients to define key features and workflows tailored to their specific needs. This stage ensures that the software aligns with HIPAA, GDPR, HL7, and FHIR standards, ensuring compliance and security from the outset. We also identify the necessary integrations with EHRs, telehealth platforms, and medical devices, ensuring seamless functionality within the broader healthcare ecosystem.
2. UI/UX Design and Prototyping
Our designers craft intuitive and accessible interfaces that cater to both healthcare professionals and patients. We develop prototypes and wireframes, allowing stakeholders to provide early feedback before full scale development. The user experience is optimized across mobile, desktop, and wearable devices, ensuring accessibility and ease of use for all users.
3. Custom Healthcare Software Development
Our engineers build secure, scalable, and high performance healthcare applications. This includes AI driven automation for clinical workflows, custom EHR and practice management systems, and medical billing software, among others. Every solution is developed with performance and interoperability in mind, ensuring seamless integration into existing healthcare environments.
4. Compliance Implementation
We implement robust security measures at every stage of development. Our solutions adhere to HIPAA, FDA, and SOC 2 compliance requirements, incorporating data encryption, multi-factor authentication, and role-based access controls to safeguard sensitive patient information. We also integrate audit logging and real-time monitoring to proactively detect and prevent security breaches.
5. Integration with Healthcare Ecosystem
We enable HL7 and FHIR data exchange protocols, ensuring standardized connectivity between healthcare applications. Additionally, we integrate with wearable and IoT medical devices, allowing real time data collection for enhanced patient monitoring and diagnostics.
6. Quality Assurance
We conduct automated and manual testing to identify and fix potential issues, ensuring optimal performance. User acceptance testing (UAT) is carried out to ensure that the system meets their real world needs.
7. Deployment
We offer secure, scalable deployment options, whether on AWS, Azure, Google Cloud, or on premise servers. Our team ensures continuous monitoring and performance optimization, guaranteeing a seamless rollout with minimal downtime to prevent disruptions in critical healthcare operations.
8. Software Maintenance and Support
Healthcare technology evolves rapidly, and we provide complete technical support, regular updates to meet regulatory changes, and AI based analytics for performance optimization. This ongoing support ensures that our clients stay ahead of industry advancements while maintaining system efficiency.
Frequently Asked Questions (FAQs)
What makes Arkenea different from other healthcare software development companies in New York?
As a custom healthcare software development company in New York, Arkenea combines deep healthcare industry expertise with local market understanding that national competitors simply can’t match. Our team has extensive experience working with New York healthcare organizations of all sizes, from Manhattan specialty practices to Brooklyn community hospitals and Queens healthcare startups.
What truly sets us apart is our comprehensive knowledge of New York’s healthcare ecosystem, including integration experience with major NYC healthcare networks, understanding of state-specific compliance requirements, and ability to provide responsive local support throughout the development process and beyond. Our New York clients benefit from our proximity, allowing for in-person consultations, on-site implementation support, and rapid response to urgent needs.
Do you have experience integrating with major New York healthcare systems?
Yes, our team has extensive experience integrating custom healthcare software with all major New York healthcare systems. We’ve successfully completed integration projects with NYU Langone Health, Mount Sinai Health System, NewYork-Presbyterian, Northwell Health, and many other NYC healthcare networks.
Our integration expertise includes connecting with Epic, Cerner, Allscripts, and other EHR systems commonly used throughout New York healthcare organizations. We understand the specific technical requirements, security protocols, and data exchange standards used by these systems, allowing us to create seamless integrations that enhance workflow efficiency while maintaining data integrity and compliance.
How do you ensure HIPAA compliance?
We follow industry best practices to ensure HIPAA compliance, including implementing data encryption (in transit and at rest), access controls, audit logging, secure hosting environments, and regular vulnerability assessments. We also conduct thorough documentation and testing to ensure all Protected Health Information (PHI) is handled with maximum security.
What’s the typical timeline for building custom healthcare software?
The development timeline varies based on project complexity. A minimum viable product (MVP) can take 4–8 months, while more complex systems like custom EHRs, SaaS platforms, or integrated telehealth solutions may take 6–12 months or more. We work in agile sprints, allowing clients to see progress and prioritize features continuously.
Can your solutions integrate with existing EHR or practice management systems?
Yes, we specialize in system interoperability and offer HL7, FHIR, and custom API integrations to ensure seamless data exchange with existing EHRs, billing platforms, labs, pharmacies, and patient portals. Our goal is to eliminate data silos and ensure smooth workflow continuity.
How familiar is your team with New York healthcare regulations and compliance requirements?
Our healthcare software development team maintains extensive expertise in New York-specific healthcare regulations, including the NY SHIELD Act, New York State Department of Health requirements, and state-specific data protection standards. We understand how these regulations interact with federal requirements like HIPAA and HITECH, creating a comprehensive compliance framework for New York healthcare organizations.
We regularly work with healthcare compliance officers throughout NYC to ensure our software solutions meet all applicable requirements while maintaining operational efficiency. Our development process incorporates compliance considerations from the beginning, with regular reviews and validation to ensure all New York and federal standards are met. This proactive approach to compliance has made us a trusted partner for healthcare organizations throughout the New York metropolitan area.
What types of healthcare organizations in New York do you typically work with?
We serve a diverse range of healthcare organizations throughout the New York metropolitan area. Our clients include:
– Multi-specialty medical practices in Manhattan, Brooklyn, Queens, The Bronx, and Staten Island
– Community hospitals and healthcare systems across NYC and surrounding counties
– Specialty clinics and ambulatory surgery centers throughout New York
– Mental health and behavioral health providers serving NYC communities
– Healthcare startups and technology innovators in New York’s vibrant HealthTech ecosystem
– Long-term care facilities and home health agencies serving the greater New York area
– Academic medical centers and research institutions in NYC
Each type of organization has unique requirements, and our custom healthcare software development approach ensures that every solution is tailored to the specific needs, workflows, and objectives of the individual New York healthcare provider.
Do you provide post launch support and maintenance?
Absolutely. We offer ongoing support, including performance monitoring, security updates, feature enhancements, and infrastructure scaling. Our long-term engagement model ensures that your healthcare software remains secure, compliant, and aligned with evolving user and regulatory needs.
Can you help bring a HealthTech SaaS software to market?
Yes, we specialize in healthcare SaaS software development for startups and growth stage companies. We help with everything from MVP design and cloud architecture to HIPAA compliance, multi tenant setup, and product scalability, ensuring you’re ready for user acquisition and investor traction.