Feelya is a telemedicine platform that patients can book online therapy sessions with
psychologists and psychotherapists.

Wireframing  |  Prototyping   |   UI and UX Design   |   WEBSITE DEVELOPMENT

The Challenge

Major challenges in customer flow and retention causing high attrition rates for the product, in an already validated industry category.

Feelya UI Exploration

The Solution

We conducted a detailed analysis of the user flow, studied their analytics and interviewed their customers. This helped re-engineer their entire user flow and user experience, with many value-added features and functionalities that were developed.

Key Highlights of the Solution

  • Overhaul of the user experience for the entire platform
  • Video session functionality
  • Easy to follow session booking workflow
  • Overly simplified therapist finding functionality
  • Transitioned from MS Azure hosting server to AWS server

Word From Our Client

“I am pleased with how quickly they respond to our questions, suggestions, or queries. They have always been accessible when we need them”