Feelya is a telemedicine platform that patients can book online therapy sessions with psychologists and psychotherapists.


The Challenge

Major challenges in customer flow and retention of this telemedicine platform causing high attrition rates for the product, in an already validated industry category.

The Solution

We conducted a detailed analysis of the user flow, studied their analytics and interviewed their customers. This helped re-engineer the telemedicine platform’s entire user flow and user experience, with many value-added features and functionalities that were developed.

Key Highlights of the Solution


Overhaul of the user experience for the entire platform


Video session functionality


Easy to follow session booking workflow


Overly simplified therapist finding functionality


Transitioned from MS Azure hosting server to AWS server

“I am pleased with how quickly they respond to our questions, suggestions, or queries. They have always been accessible when we need them”
Founder, Feelya

Get in Touch for a Quote

We're the only 100% healthcare specific software development company in our category. Get in touch with us for a free project consultation and quote.