FEELYA

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Feelya is a telemedicine platform that patients can book online therapy sessions with psychologists and psychotherapists.

Feelya

The Challenge

Major challenges in customer flow and retention of this telemedicine platform causing high attrition rates for the product, in an already validated industry category.

The Solution

We conducted a detailed analysis of the user flow, studied their analytics and interviewed their customers. This helped re-engineer the telemedicine platform’s entire user flow and user experience, with many value-added features and functionalities that were developed.

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Key Highlights of the Solution

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.01

Overhaul of the user experience for the entire platform

.02

Video session functionality

.03

Easy to follow session booking workflow

.04

Overly simplified therapist finding functionality

.05

Transitioned from MS Azure hosting server to AWS server

“I am pleased with how quickly they respond to our questions, suggestions, or queries. They have always been accessible when we need them”
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STEFANOS PAPAPANAGIOTOU
Founder, Feelya

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We're the only 100% healthcare specific software development company in our category. Get in touch with us for a free project consultation and quote.

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