- Types of apps that need to be HIPAA compliant are telemedicine, EHRs, remote patient monitoring software applications, and condition-based healthcare apps. Applications that don’t require compliance are fitness apps, diet, and wellness applications.
- If any hospital fails to follow HIPAA compliance, they suffer heavy fines. Hospitals must pay a fine ranging from $100 to $50,000 if it fails to protect patient privacy.
- The average cost of a full-featured HIPAA-compliant software application is around $100,000. It covers the creation and development of the entire system encompassing physical and technical security guidelines.
Table of Contents:
- A Quick Glance at HIPAA
- What Data Does HIPAA Protect?
- What are the Main Features of a HIPAA-Compliant Application?
- What Types of Healthcare Apps Need HIPAA Compliance?
- Why Is HIPAA So Important?
- What Are HIPAA Violation Penalties?
- What are the rules to develop a HIPAA Compliant App?
- When to Build a HIPAA Compliant Application?
- How to Make a HIPAA Compliant App?
- Steps to Create HIPAA Compliant App
- What are the Benefits of HIPAA Compliant Apps?
- How Much Does A HIPAA Compliant App Cost?
HIPAA compliant app development has become more prevalent over the past decade. And for a good reason!
As security threats and data breaches continue to grow, so does the need to protect confidential patient data with utmost care. For this reason, healthcare providers and businesses are seeking ways to create applications that meet the requirements of HIPAA regulations.
HIPAA is well-known for reducing abuse, fraud, and breaches within the healthcare system. It implements stringent industry standards for information, sensitive patient-doctor data, and billing to protect your healthcare data.
Here we discuss the best practices and tips you need for HIPAA compliant app development:
A Quick Glance at HIPAA
In 1996, former U.S. President Bill Clinton signed and introduced the Health Insurance Portability and Accountability Act (HIPAA) as a Federal Law. The act mandated a list of standards for electronic medical records (EHR) across the nation.
Its goal was to help workers in the U.S. ensure privacy, transfer coverage, and extend benefits to their family members. Today, HIPAA security rules help maintain the confidentiality, availability, safety, and integrity of Public Health Information (PHI).
HIPAA-compliant apps can protect ePHI as it implements HIPAA-approved standards, such as:
- Technical Safeguards
- Physical Safeguards
- Administrative Safeguards
What Data Does HIPAA Protect?
HIPAA requires healthcare business providers and workers to implement its guidelines and standards to protect the following information:
- Conversations between a medical professional and nurses or other specialists about a patient’s care or treatment
- Data from a patient’s health insures’ computer
- Information added to a patient’s medical record by doctors, nurses, and other healthcare providers
- Patient billing and payment information
- Other private health information owned and managed by health providers and others who fall under this law
Arkenea has over 11 years of experience in developing HIPAA-compliant healthcare applications. Get in touch with us today for a free consultation and quote.
What are the Main Features of a HIPAA Compliant Application?
HIPAA compliant app development starts with understanding its main features:
1. User Identification
Allowing users to log into your mobile app via email is not safe and increases the risks of data breaches. HIPAA compliant apps should use a strong password or PIN for user authentication.
Or they can add a smart key or card, biometric identification, or face identification.
2. Access during Emergencies
Easy access to healthcare data is essential and must continue regardless of the circumstances. During times of emergency, healthcare providers need to ensure essential services and utilities don’t experience a disruption.
For this reason, you need to ensure you have a solution for potential disasters like running out of electricity.
3. Data Encryption
Data encryption is critical in healthcare apps to ensure confidential data is safe. In addition, it implements an extra layer of protection against malicious malware and breaches.
Since emails are not encrypted, healthcare providers should refrain from sharing information through emails. Ensure you encrypt all data, whether you store it in SaaS or Cloud Servers.
4. Data Transit Encryption
To ensure maximum safety, you need to implement data encryption during transmission. Use AWS, Google Cloud, or similar tools running Transport Layer Security 1.2.
With these revolutionary tools, you can effectively address all encryption, authentication, and identification specifications outlined by HIPAA.
5. Data Subject to HIPAA Compliance
According to the U.S. HSS, the following patient information constituted the PHI alongside health data:
- Name of the patient
- Geographical subdivisions smaller than a state
- Dates related to the patient, including birth date, discharge date, date of death, admission date, etc.
- Phone numbers
- Fax numbers
- Email addresses
- Medical record numbers
- Social security numbers
- P. addresses
- Biometric identifiers, such as voiceprints and fingers
- Health plan beneficiary numbers
- Web URLs
- Account numbers
- Certificate and license numbers
- Device identifiers
- Vehicle identifiers like license plate numbers
- Full-face photographic images and comparable images
- Any unique identifying characteristic, number, or code
What Types of Healthcare Apps Need HIPAA Compliance?
The following types of healthcare apps need to be HIPAA compliant:
- Telemedicine apps
- Condition-based healthcare apps
- Electronic Health Records apps
A few mHealth apps that do not need to follow HIPAA guidelines include:
- Workout programs apps
- Diet apps
- IoT fitness apps
Why Is HIPAA So Important?
Technology has changed the look of the world. With the emerging advancements in every field, it has become essential for the healthcare industry to gear up its game to meet the requirements of people of the modern age.
The healthcare industry is going through severe changes due to technological advancements worldwide. Healthcare apps require many factors to appeal to care providers and patients. The Health Insurance Portability and Accountability Act protects the patient’s data and the organization from any risk. Following are some factors that further reveal the importance of HIPAA.
- People rely on social media and other apps in many aspects of their lives.
- The healthcare business is a profitable industry in Western Europe and the U.S.
- Smartwatches and smartphones have features to track health that can later be shared with care providers and doctors.
Why Is HIPAA So Important For Patients?
HIPAA is a comprehensive application designed to help patients and healthcare providers. Let us review how this application has benefitted patients since its development.
- It does not allow entities to forward information without the consent of the patient.
- It ensures the highest level of confidentiality and privacy.
- Prescription vendors cannot forward patients’ data.
- The entities must inform patients if their privacy is breached.
Why Is HIPAA So Important For Hospitals?
HIPAA has proven to be a very beneficial application for patients, but it has helped hospitals also. Following are some significant aspects where HIPAA has played an essential role in benefitting hospitals.
- It is easier to store and manage health data from the hospitals.
- All healthcare facilities follow a similar process of storing data, which reduces the chances of errors and misinformation.
- It forms a valuable platform for healthcare providers and ensures compliance with all the requirements.
- Transfers data faster to other doctors/hospitals
- Secures transfer of data between doctors and hospitals
Hospitals must follow HIPAA rules. If any hospital fails to follow HIPAA compliance, they suffer heavy fines. Hospitals must pay a fine ranging from $100 to $50,000 if it fails to protect patient privacy.
Medical Center for Children’s at Dallas had to pay $3.2 million after failing to encrypt data on portable devices.
To prevent one’s institution from heavy fines is necessary. Every organization wishes to safeguard its image and avoid being stuck in hefty penalties. To avoid such incidences, one must follow specific rules. The next part provides detailed information on how organizations can protect their patient’s information to the highest level.
What Are HIPAA Violation Penalties?
HIPAA is a complex healthcare application that makes sure the healthcare industry follows to safeguard patients’ privacy. Organizations that fail to follow the rules set by HIPAA face heavy fines. The following are four different situations and the amount an organization must pay during a year.
- When an organization is unaware of a HIPAA violation, can not avoid it realistically, and undergoes utmost care to prevent the violation must pay $100 to $50,000 per violation. Organizations must pay a maximum of $25,000 per year.
- When an organization should have known about the violation even if they could not avoid it even though they tried their best, it has to pay $1000 to $50,000 per violation, a maximum of $100,000 per year.
- When an organization violates HIPAA Rules due to willful neglect but takes measures to correct it within thirty days, it has to pay $10,000 to $50,000 per violation, a maximum of $250,000 per year.
- When an organization violates HIPAA Rules due to willful neglect but does not take measures to correct it within thirty days, it must pay $50,000 per violation, a maximum of $1.5 million annually.
What are the rules to develop a HIPAA Compliant App?
Almost all HIPAA compliant healthcare app developers face innumerable challenges while developing the app. These challenges mainly occur due to several modifications required on features and design.
App developers have found solutions to avoid innumerable challenges while designing the application quickly. For HIPAA Compliant App Development, developers follow some primary rules that have proven beneficial for the creation and function of the application.
The following are four primary rules necessary to develop a HIPAA-compliant app.
App entrepreneurs mostly dive into four rules that help them develop a HIPAA compliant healthcare app for organizations that can later benefit from maintaining the privacy of their patients through its security rules.
Scenario: When to Build a HIPAA Compliant Application?
Suppose healthcare organizations and clinics have approached a medical software development company intending to create a mobile application, only to keep track of their patients. The mobile healthcare application allows healthcare providers to store, transmit, and access ePHI. It also allows tracking real-time patient conditions and receiving or sending auto-generated notifications on patient health. Such types of healthcare applications must be HIPAA compliant.
In another case, a healthcare development company is approached to build fitness and wellness apps. These applications require user data like age, name, weight, height, BMI, etc., and this information is from a home-based device. To build such types of applications, there is no need to be HIPAA compliant. This is because covered entities aren’t involved and the data is only for user reference.
How to Make a HIPAA Compliant App?
HIPAA compliant app development is a complex task that requires developers to follow strict guidelines. Here’s an easy-to-understand guide on how to make an app HIPAA compliant.
Technical safeguards focus on encryption data that doctors and patients transfer and store on servers and devices. Typically, technical safeguard practices include:
Access Control Requirements
Access control ensures that only authorized individuals can access confidential physical health information. To ensure this, developers need to implement the following things:
- Unique User Identification- Software systems should feature unique identifications to ensure users have different login credentials. Moreover, employees should avoid sharing usernames and password
- Emergency Access Procedures- Users should be able to access necessary e-PHI in case of emergencies
- Automatic Logoff- The system should automatically log you out after you’re using
- Encryption and Decryption- You should encrypt all ePHI data stored on the app or software systems
Developers need to ensure that encrypted all ePHI is transmitted from one system to the other via communication networks.
You may implement various mechanisms to ensure that hackers cannot alter or breach any transmitted data.
Audit and Integrity
HIPAA compliant software needs to implement hardware, procedural, and software tools that can effectively track the activity in various systems.
In addition, healthcare providers and businesses need to ensure that confidential patient data within the HIPAA compliant app does not corrupt unintentionally. To protect the integrity of ePHI data, they may place revolutionary mechanisms.
Physical safeguards encompass network protection for data transfer, backend, and devices on Android/iOS. They prevent the loss and theft of data by requiring developers to enforce authentication.
To ensure the security of doctor-patient data, you need to implement a multi-factor authentication system:
Ensure you wipe all sensitive data if you’re disposing of software that previously contained confidential data.
HIPAA requires compliant apps to delete relevant healthcare data from old and unused devices.
Healthcare businesses should guarantee maximum workstation safety by ensuring no one other than the employees can view computer monitors.
In addition, all systems should have strong passwords on their screensavers.
Ensure that all devices used on a workstation, such as computers, mobile phones, etc., are appropriately logged off and secured when not in use.
In addition, antivirus software should always be up-to-date.
Facility Access Control
Facility access control means limiting access to facilities where you store ePHI.
Implementing facility access control practices and policies can help prevent unauthorized users and malicious malware from breaching your hardware.
Administrating safeguards means managing the implementation, working, and maintenance of security measures crucial to protect ePHI.
- HIPAA compliant app development must include Information Access Management to ensure that employees have access to relevant ePHI
- Only particular people should have access to ePHI and only if it is relevant to their job function
- Employees must undergo regular training to learn and familiarize themselves with new security policies relevant to ePHI
- In the case of a security breach, users should implement a contingency plan to notify all affected parties
Steps to Create HIPAA Compliant App
To help you create a HIPAA compliant app, we have a step-by-step guide to follow. Read the procedure to understand the process thoroughly.
Step 1: Hire an expert
To make an app HIPAA compliant, you need to have experience. If you do not have enough experience, you must hire a third-party expert to help you with essential guidance and support. You can also outsource HIPAA compliant app development from a skilled team.
Whether you are an entrepreneur or a well-known healthcare brand, you must look for an expert’s services to perfectly design the application. You may find many experienced and skilled experts in the market to help develop your HIPAA compliant app.
Step 2: Data evaluation and differentiating PHI from other applications
Evaluate the patient’s data to separate PHI data. Once done, evaluate what PHI data you cannot transfer or store.
Step 3: Come up with 3rd-Party Solutions
Designing a HIPAA compliant app is a costly investment. To start creating the application, you need to have enough resources to support the overall expenses.
The total cost of HIPAA compliant app development consists of designing the entire system that meets the technical and physical security requirement. In addition, you will need time to audit the system and get all the required certifications.
Such applications minimize the chances of misinformation and errors.
Step 4: Encrypt stored and transferred data
The primary benefit of using a HIPAA compliant app is the surety of safeguarding patients’ data. To ensure safety, healthcare organizations must use applications to protect one’s identity and personal data.
While designing HIPAA compliant mobile apps, encrypting patients’ data is essential. Ensure that there are no privacy invasions. It is vital to encrypt stored and transferred data to avoid any misuse of the data from the device.
Step 5: Test Your App for Security
Testing your application once the designing part is complete is necessary. Testing the application after every update is also important. Make sure you test the application statistically and dynamically. Moreover, take expert consultation to ensure that your documents are up to date.
Step 6: Maintain your application
Maintaining your application is a constant process. It helps to keep your application safe from unwanted invasions. To secure your app, you need to update the security checks to ensure the highest levels of privacy. Once you have created a HIPAA compliant software application, maintaining the application regularly is necessary; otherwise, anyone can access sensitive information.
What are the Benefits of HIPAA Compliant Apps?
HIPAA-compliant app development offers patients and hospitals various benefits, including:
Improved Decision-Making of Health Information
HIPAA aims to protect the privacy of patients’ and doctors’ personal information and sharing. The law prevents the discussion of confidential patient treatment and diagnoses at offices, care centers, and pharmacies.
HIPAA offers patients the right to correct personal information and decide when and with whom healthcare providers can share their data. In this way, HIPAA limits the disclosure and sharing of personal data when unnecessary.
Ultimately, it helps ensure fewer cases of breaches and medical identity theft.
Allows Patients to Contribute to Their Medical Files
Before introducing HIPAA, patients were not allowed to go through their medical files. But now, patients can make copies, corrections, and request their medical information.
This way, workers can switch jobs without worrying about their health insurance.
Ensures Excellent Security
HIPAA requires professionals to encrypt all confidential patient data to secure personal information.
According to HIPAA, you should encrypt all stored or transmitted related to your app. Typically, mobile apps achieve this by securing communication protocols or encryption.
Encourages Strong Passwords
Medical professionals and patients alike tend to choose standard and easy-to-remember passwords. The most common and easily hacked passwords include ‘password’ ‘123456′ ‘qwerty,’ and so on.
HIPAA prevents the use of commonly used passwords by requiring professionals, staff members, and patients to use tricky passwords. In this way, HIPAA ensures that cybercriminals cannot breach sensitive information.
Decreases Medical Errors in Busy Systems
HIPAA requires medical professionals and patients to work together when creating medical files. Since multiple parties build a medical file, medical record discrepancies and errors are reduced. In this way, HIPAA helps improve patient care’s overall safety and quality.
In addition, the advancement of electronic health records makes it easier for doctors, nurses, and healthcare providers to conduct research and follow up with patient interviews.
Enhances Physical Security
HIPAA also focuses on the security of the healthcare business’s physical infrastructure, such as where and how to store protected health information servers and computers.
Not just this, but HIPAA also requires you to install surveillance cameras, alarm systems, and more. Before passing this act, physical security tools were kept in common areas, leading to unauthorized access to information.
Now users must put physical security systems behind closed doors where unknown individuals cannot access ePHI. Only people with authorization can access confidential information.
How Much Does A HIPAA Compliant App Cost?
The average cost of a full-featured HIPAA compliant software application is around $100,000. It covers the creation and development of the entire system encompassing physical and technical security guidelines.
Typically, the cost of a HIPAA compliant mobile app depends on the following features:
- Type of organization
- Size of the business
- Organization’s culture
- Geographic location
- Total number of business associates
The Bottom Line
Medical data is sensitive; thus, any breach or discrepancy can have significantly costly and inconvenient repercussions for patients, software suppliers, and medical institutions.
HIPAA compliant application development ensures that developers do not violate any industry rules leading to data privacy concerns. While developing the healthcare software at Arkenea – My Breast Cancer Journey – we assisted in building the app’s in-messaging feature, the feature to share documents and images.
Most importantly, we ensured that all features were HIPAA compliant to warranty the safety of PHI. Get started building your app today with the help of our professionals!
Disclaimer: To fully understand HIPAA compliance for your app, consult a healthcare attorney.