Welgo

Welgo

Welgo is a US-based, state-licensed drug distributor that provides both prescription and non-prescription drugs to physician practice groups of all specialties and sizes.

Their commitment to delivering high-quality pharmaceutical products is matched by their dedication to ensuring that physicians can access and manage these drugs with ease and efficiency through their digital platform.

challenge

The challenge faced by Welgo stemmed from their existing web application, which was poorly executed in terms of development and architecture. This inadequacy led to significant physician dissatisfaction, as numerous technical difficulties hindered the physicians from utilizing the platform to its fullest potential. The inefficiencies and frustrations caused by the subpar web application not only affected the daily operations of the practice groups but also compromised the overall user experience, ultimately impacting the quality of patient care.

solution

To address these issues, the website was completely redeveloped, transforming it into a streamlined physician dispensing software that is both simple to use and highly efficient. The redevelopment focused on enhancing usability, reliability, and functionality, ensuring that physicians could seamlessly manage their dispensing tasks without encountering the previous technical hurdles. The new design prioritizes user experience and integrates advanced features to support the various needs of physician practice groups.

key highlights

Dispensed Prescription Email Tracking: This feature allows for efficient tracking of dispensed prescriptions via email, ensuring that both physicians and patients remain informed about the status of their medications. 

Using OCR to Pre-fill Documents: The implementation of Optical Character Recognition (OCR) technology automates the pre-filling of documents, significantly reducing the time and effort required for manual data entry and minimizing errors. 

Adding Wacom Connection for Doctor Signatures: Integration with Wacom devices enables doctors to provide electronic signatures easily, enhancing the security and authenticity of prescriptions and other documents. 

Integration with Surescripts for Electronic Prescriptions: The integration with Surescripts facilitates electronic prescribing, streamlining the prescription process, reducing paperwork, and improving overall efficiency. 

Built a Tablet App for Auto Insurance Check-Up and Prescriptions: The development of a tablet application allows for automatic insurance check-ups and streamlined prescription management, providing a mobile and convenient solution for physicians to manage their practice on the go.

Get in touch for a quote or request for more information.

Arkenea helped provide both practical advice and experience that enabled us to launch our website and create complementary mobile applications in a cost effective way while providing ongoing product support into the future. Without Arkenea, this dream would have vanished into oblivion.

Dr Leo Langlois
MD and Founder, HomeHosp

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