United Medical Group - Telemedicine Platform
This innovative platform bridges the gap between patients and healthcare professionals, ensuring that individuals receive the medical attention they need, regardless of their location.
challenge
United Medical Group (UMG) has long aspired to provide affordable medical care to patients nationwide. However, their efforts have been hampered by their limited physical presence and geographical reach. The challenge was to overcome these barriers and extend their services to a broader audience, ensuring that more patients could benefit from their high-quality healthcare offerings without the constraints of distance and location.
solution
To address this challenge, we developed a comprehensive telemedicine platform equipped with a built-in Electronic Medical Record (EMR) system. This platform enables UMG to expand their presence across the country by leveraging physician contractors. By utilizing telemedicine, UMG can provide expert care to patients remotely, thus breaking down geographical barriers and making healthcare more accessible and affordable.
key highlights
Live Video Consultation: The platform supports live video consultations, allowing patients to have real-time interactions with healthcare providers. This feature ensures that patients receive timely and personalized medical advice without the need for in-person visits.
Integration with Surescripts: To facilitate electronic prescriptions (ePrescriptions), the platform integrates with Surescripts. This integration streamlines the prescription process, making it easier and more efficient for both doctors and patients.
Use of PQRST Pain Assessment Method: The platform incorporates the PQRST pain assessment method, which helps healthcare providers accurately assess and manage patients’ pain. This systematic approach ensures a thorough evaluation of pain, leading to better treatment outcomes.
SOAP Notes and EHR/EMR Integration: During video sessions, doctors can take SOAP (Subjective, Objective, Assessment, and Plan) notes, which are essential for documenting patient interactions. Additionally, the integration with EHR/EMR systems allows physicians to access patients’ medical histories seamlessly, ensuring that they have all the necessary information to provide comprehensive care.
Profiles for Minors and Family Members: The platform allows users to create profiles for minors and family members, making it easy to book appointments and manage healthcare for the entire family. This feature ensures that all family members receive the medical attention they need in a convenient and organized manner.
By implementing these features, the UMG telemedicine platform effectively addresses the challenges of geographical limitations and makes high-quality healthcare accessible to a wider population.
This innovative solution not only expands UMG’s reach but also enhances the patient experience by providing convenient, efficient, and comprehensive medical care.
Arkenea helped provide both practical advice and experience that enabled us to launch our website and create complementary mobile applications in a cost effective way while providing ongoing product support into the future. Without Arkenea, this dream would have vanished into oblivion.
