Hamilton Physical Therapy - EHR Platform
To manage their operations efficiently, they have been utilizing a popular off-the-shelf PT Electronic Health Record (EHR) system.
challenge
Despite the widespread use of their existing EHR system, the practice faced significant challenges due to its complex workflows and tedious user interface. These issues resulted in physicians spending a considerable amount of time on documentation, which not only reduced their efficiency but also detracted from the time they could spend with patients. The cumbersome nature of the EHR system was a significant pain point for the entire staff, impacting overall productivity and satisfaction.
solution
To address these challenges, we conducted a thorough analysis of the user flow and processes within the practice. This detailed evaluation allowed us to design and develop a customized EHR system tailored specifically to the needs of Hamilton Physical Therapy. The new system was developed to reduce physician documentation time and provide an intuitive user experience for the entire staff. By focusing on ease of use and efficiency, the customized EHR significantly improved the day-to-day operations of the practice.
key highlights
New EHR Development: We created a new EHR system from the ground up, focusing on a renewed user experience. This involved designing an interface that was not only intuitive but also streamlined to match the specific workflows of Hamilton Physical Therapy, making it easier for staff to navigate and use.
Billing Software Integration: The new EHR seamlessly connects to the existing billing software used by the practice. This integration ensures that financial operations are smooth and efficient, eliminating the need for redundant data entry and reducing the potential for errors.
Reduced Documentation Time: One of the most significant improvements was the reduction in physician documentation time. By simplifying and streamlining the documentation process, physicians can now complete their notes more quickly and accurately, allowing them to focus more on patient care and thereby significantly increasing the practice’s topline.
Cloud-Based EHR: The developed EHR is cloud-based, providing flexibility and scalability to meet the evolving and growing needs of the practice. This cloud solution ensures that the system can adapt to future changes and expansions, offering a robust and long-term solution for Hamilton Physical Therapy.
Through these enhancements, Hamilton Physical Therapy now operates with a highly efficient, user-friendly EHR system that supports their commitment to providing excellent patient care while optimizing their internal processes.
Arkenea helped provide both practical advice and experience that enabled us to launch our website and create complementary mobile applications in a cost effective way while providing ongoing product support into the future. Without Arkenea, this dream would have vanished into oblivion.
